Proof of Concept
One week, your environment
Stand up DocsGPT on your infrastructure with your data and your model, with pass/fail checks agreed before the week starts. From $10,000.
from $10,000 · one week · your data · your model · agreed checks
DocsGPT pricing
DocsGPT pricing has four options: Cloud at $20 per seat per month, Managed (a dedicated instance run by Arc53) from $2,000 per month, and On-premises and Air-gapped from $10,000, as a one-time or a recurring fee. The software is MIT-licensed; there is no per-seat licence for self-hosted deployments.
MIT licence · no seat minimum · on-premises from $10,000, one-time or recurring
Last updated: · Facts checked on
Cloud · Managed · On-premises · Air-gapped
Four ways to buy. Cloud is priced per seat at $20/seat/month, with API credit included in every seat and usage beyond it billed as used, and operated by Arc53 in the EU region. Managed is a dedicated instance run by Arc53 in the Americas, Europe, Middle East, Africa or Asia, from $2,000 a month with a usage allowance included. On-premises and Air-gapped are run by the customer with Arc53 implementation, from $10,000 as a one-time fee (POC and implementation) or a recurring fee that includes production support; neither is priced per seat.
| Cloud | Managed | On-premises | Air-gapped | |
|---|---|---|---|---|
| Price | $20/seat/month API credit included · usage beyond it billed as used | from $2,000/month usage allowance included · quotas per person | from $10,000 one-time (POC and implementation) or recurring · Hybrid (on-prem platform + cloud LLM) available | from $10,000 one-time (POC and implementation) or recurring |
| Who operates | Arc53, multi-tenant app.docsgpt.cloud | Arc53, dedicated instance on a separate VPS, region of your choice | Customer, with Arc53 implementation | Customer, with Arc53 implementation |
| Where data lives | Arc53 cloud, EU region | Americas, Europe, Middle East, Africa or Asia | Your data centre or private cloud | Your network, zero external egress |
| LLM | Cloud providers via DocsGPT | Cloud provider via Arc53, a local engine on the instance, or your own key (BYOM) | Local (llama.cpp · Ollama · TGI · SGLang · vLLM · Aphrodite · FriendliAI · LMDeploy) or your cloud provider | Local only: local embeddings, self-hosted vector store, local file storage |
| Identity | OIDC SSO, SCIM 2.0 | OIDC SSO, SCIM 2.0 | OIDC SSO (Okta, Keycloak, Authentik, Entra ID), SCIM 2.0 | OIDC SSO, SCIM 2.0 against your internal IdP |
| RBAC & teams | Yes | Yes | Yes | Yes |
| Audit log | Append-only · CSV or NDJSON export | Append-only · CSV or NDJSON export | Append-only · CSV or NDJSON export | Append-only · CSV or NDJSON export |
| Guardrails & approvals | Seven built-in checks + a prompt-injection model | Seven built-in checks + a prompt-injection model | Seven built-in checks + a prompt-injection model | Seven built-in checks + a prompt-injection model |
| Insights | Docs gaps, answer status, how users replied | Same, inside your instance | Same, on your hardware | Same, offline from a local copy of the model |
| SLA | 99.9 % uptime | 99.9 % uptime | Per contract | Per contract |
| Support | Priority support | Dedicated support | Production support, included in the recurring option | Production support, included in the recurring option |
| Time to first answer | Minutes | Days | One week (POC) | One week (POC) |
| Fits | Teams without residency constraints | A private instance without operating it | Strict data residency | Zero-egress mandates |
| Next step | Start free ↗ | Book a demo → | Free 30-minute on-prem review → | Free 30-minute on-prem review → |
On-premises and Air-gapped: the one-time fee covers the one-week POC and implementation; the recurring fee covers the same plus production support for the term. Both start from $10,000 and are priced on scope, not seats.
Individuals can start free in the app. app.docsgpt.cloud ↗
Services
Paid plans cover hosting, support and implementation, never a software licence. Each engagement is priced on scope, not seats.
Implementation
Deploy to production
Deployment, SSO/RBAC, connectors, taxonomy and training, delivered by Arc53 engineers with your team.
deploy · SSO/RBAC · connectors · taxonomy · training
Production support
Support with SLA
For on-premises and air-gapped deployments: named engineers, upgrade guidance and an agreed response SLA per contract. Included in the recurring option; added per contract to a one-time deployment.
on-premises · air-gapped · included in recurring · SLA per contract
Government infrastructure, local inference
UK Department for Work and Pensions: an internal knowledge assistant on government infrastructure, with local inference.
Source: DWP
Subscription plus engineering
LexEU: multilingual EU-law research over 2.5M+ pages, answers in 6 EU languages with full source citations, 100–200 ms retrieval. Recurring subscription plus engineering, 2023–2026.
Source: LexEU
Flat AI pricing vs pay-as-you-go: which costs less at scale?
Per-seat enterprise AI products bill every head before anyone uses the tool, and most set a seat minimum or a platform fee on top. Self-hosted DocsGPT is a flat infrastructure cost: your GPUs, your storage, a support contract, and no per-seat licence, so the hundredth and the ten-thousandth user cost the same. Cloud DocsGPT is per seat at $20 with API credit included and no seat minimum; a Managed instance starts from $2,000 a month whatever the headcount; On-premises and Air-gapped start from $10,000, one-time or recurring.
ProductList price · seat minimum
- Microsoft 365 Copilot$30/user/month list
min. None published (requires M365) - Glean~$50–75/user/month (not published)
min. ~100 seats - DocsGPT Cloud$20/seat/month
min. None - DocsGPT Managedfrom $2,000/month, flat
min. None - DocsGPT On-premises / Air-gappedfrom $10,000, one-time or recurring
min. None (from one seat)
Facts checked on . Competitor prices are list or reported figures; see the comparisons.
Frequently asked questions
What licence is DocsGPT under?
- MIT, for DocsGPT and docsgpt-cli. Commercial use is free; paid plans cover hosting, support and implementation, not a software licence. Source: github.com/arc53/DocsGPT.
How is my data handled on each plan?
- Cloud: stored by Arc53 in the EU region; see Security. Managed: a dedicated instance in the Americas, Europe, the Middle East, Africa or Asia, in the region you choose. On-premises and Air-gapped: data never leaves your infrastructure.
What do the On-premises and Air-gapped prices include?
- Both start from $10,000. As a one-time fee it covers the one-week POC and implementation: deploy, SSO/SCIM, connectors, model selection and benchmarking on your hardware. As a recurring fee it covers the same plus production support with named engineers for the term. Either way the price is fixed on scope, not seats, and the software itself is MIT-licensed.
What does a typical Proof of Concept look like?
- One week to stand up on your infrastructure with 2–3 data sources and agreed checks, from $10,000. Most implementations are production-ready in 30 days.
What happens when a Cloud seat's API credit runs out?
- Every Cloud seat includes API credit for model usage, and that covers widget and API traffic as well as chat. Past the credit, usage is billed as used. On Managed, On-premises and Air-gapped, usage is usually covered by the agreement.
How do seats work if we self-host?
- There is no seat licence. Cost is your hardware plus the support contract; a T4-class GPU estate has been sufficient for a bank processing 10,000+ documents a day, fully air-gapped.
See DocsGPT on your documents
A 30-minute demo on your use case, or a free on-premises review with an engineer.